Legal Support Assistant – Private Client Department

We are seeking a bright, kind, and organised person to join our Private Client Department. You will join a team of support staff who work together to provide assistance to the department’s lawyers across our three offices. The role can be based either in the firm’s office in Barnstaple, or the firm’s office in Exeter, depending on your location.

Wollens is a dynamic and successful Devon-based firm. It has shown exceptional growth over the past few years and is now one of the largest practices in the Devon and Somerset area. It has ambitious plans, and this opportunity is perfect for a bright and committed individual to make a mark in a vibrant firm and department.

Our Legal Support Assistants play a vital role in ensuring we can continue to deliver great service to our clients. 

It is therefore essential that you possess excellent technical skills, are professional in your approach to work, adaptable and determined to support your team to succeed. 

Although previous experience would be an advantage, it is not essential as full training will be provided. However, we expect applicants to be able to demonstrate that they can:

• display excellent customer service and be confident speaking with clients and contacts on the telephone

• display empathy 

• type at a reasonable speed (50-60 word per minute) with accuracy both independently and using audio-dictation  

• to be able to use a computer and the main software packages confidently

• be thorough and pay attention to detail

• work well with others

• be patient and remain calm in stressful situations• use initiative but also take direction and work to deadlines

This varied role requires a degree of flexibility as you will need to be able to react to the needs of the lawyers and the clients as they arise.

In return you will be joining a friendly and professional firm.  We will offer a competitive salary and excellent benefits and terms of employment.