The responsiveness of Wollens in general and our key contact Dave, supported by Kieran, in particular was excellent from the start. Dave made time for a long initial f2f chat with us to explain the issues with new build purchases. This was very helpful in building the subsequent communication around some unexpected issues with the property. I have come to expect responses from solicitors in days, if lucky, whereas in this case i regularly received detailed replies to non-trivial questions within the hour – quite astonishing really. The team also pulled out the stops to complete within a day of getting the paperwork from the sellers which was important for us. All in all a first class bespoke service.
