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Privacy policy

Website Cookies & Privacy Policy

Wollens understands your right to privacy and is committed to protecting it in accordance with the General Data Protection Regulations 2018.

On our site, you can contact us and  request information. The types of personal information you provide us with on these pages may include name, address, telephone, and email address.

We use your information to communicate with you. We will not disclose your personal data to other organisations, unless required for the provision of our services or required by the law. Sometimes we may need to give information to our agents and subcontractors for the purpose of providing legal services. In these circumstances we always ensure that your information is  held securely.

We will use all reasonable efforts to safeguard your personal information. However, the use of the  Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is  transferred from you, or to you, via the internet. Accordingly, please keep the amount of confidential information to a minimum and we will do the same when we reply.

Our website uses  Google Analytics to monitor user activity. Cookies are stored on your computer to collect information about the general use of the site. This is statistical data about users’ browsing actions and patterns, and does not identify any individual. We use this information to improve the content and the user experience of the Site.

In accordance with the Privacy and Electronic Communications Regulations 2011, we provide users with the opportunity to control the use of cookies on this Site. You may refuse to accept cookies by clicking “Decline” within the footer of the Site. Any cookies you accept can be deleted from your computer.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

All of  our employees and data processors that have access  to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We have systems that protect our clients and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other organisations may use and search these records to help us trace and prevent fraud and manage your accounts, or check your identity to prevent money laundering.  With regards to money laundering checks we obtain documentation from you but also use a third party who carry out a variety of electronic checks to identify you.

For any enquiry or concern about our privacy policy, or to request access to your personal data please contact our Data Protection Officer at dpo@wollens.co.uk

Under the General Data Protection Regulation 2018, you are entitled to request a Subject Access Request. We will then have to provide you with a readable copy of the personal data, which we keep about you, within 30 days of receiving your  request.  Evidence or proof of your identity (for example, a passport or driver’s license and current utility bill) will be required before any processing of such a request begins.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

Information about your visits to and use of this website;
Information that you provide to us for the purpose of registering with us for further information.

(2) Information about website visits

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

Cookies on this website.

Our website uses Google Analytics to monitor user activity. Cookies are stored on your computer to collect information about the general use of the site. This is statistical data about users’ browsing actions and patterns, and does not identify any individual. Wollen Michelmore uses this information to improve the content and the user experience of the Site. Please visit Google for further details on Cookies & Google Analytics.

In accordance with the Privacy and Electronic Communications Regulations 2011, we provide users with the opportunity to control the use of cookies on this Site. You may refuse to accept cookies by clicking “Decline” within the footer of the Site. Any cookies you accept can be deleted from your computer. To find how to do this and find out more about cookies, visit All About Cookies.org. If you choose not to indicate your preference the Site will assume consent.

(3) Using your personal data

Personal data submitted to this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

Improve your browsing experience by personalising the website;
Provide other organisations with statistical information about our users – but this information will not be used to identify any individual user.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

To the extent that we are required to do so by law;
In connection with any legal proceedings or prospective legal proceedings;
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); Except as provided in this privacy policy, we will not provide your information to third parties.

(5) Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(7) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

This Privacy Policy is based on a freely-available template created and distributed by www.website-law.co.uk.