From delayed diagnosis to surgical errors
From time to time we all put our trust in doctors, surgeons, nurses and other healthcare professionals, but occasionally things do go wrong. The effects of clinical negligence – which may involve physical and psychological injury as well as financial loss – can be dramatic and sometimes life-changing.
We have in excess of 20 years of experience and so we’ll guide you through the complexities of making a compensation claim, always responding sensitively to your circumstances when you’re likely to be feeling very vulnerable.
Our client’s view …..
“The decision to take action was a difficult and daunting, but right from my first phone call with Zoe, she put me at ease and I felt I had someone who understood what had happened. I am now near the end of that journey and I wouldn’t of continued to pursue if it wasn’t for the kindness and understanding I have had throughout.
I was able to communicate what had happened to me and was given advice and information every step of the way as to what my options were. This advice was always open and honest with no hidden agenda.
I was well informed throughout the whole process and this occasionally involved me divulging very personal information and again Zoe always acted with professionalism and kindness.
If I had any questions or concerns during any point in my journey, Zoe and her colleagues at Wollens were always happy to talk through and resolve these at a time convenient to me.
I wouldn’t hesitate to recommend Wollens to anyone across the country (I am not local to their base) as the communication/advice had not been affected by geographical distance. A highly professional organisation that you can trust with the most sensitive cases.” T. Fearn
Our client’s view ….
“From first contact with Wollens the service was excellent I was not treated as a business deal but with care and consideration they were extremely understanding and helped me through a really tough and stressful time. They took care of all of my needs and were happy to explain the process of my claim every step of the way in a clear way that I could understand. I cant thank them enough for all their help in coming to a satisfactory conclusion.”
Clinical negligence services
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