Wollens awarded Client Care Award at Modern Law Awards 2025

Established in 2013, the Modern Law Awards, is a prestigious event that celebrates excellence and innovation within the legal industry. These awards have established themselves as a prominent platform to recognise and honour the achievements of law firms, legal professionals, and pertinent industry leaders. The awards are judged by a panel of esteemed legal trailblazers, and this event brings the legal sector together to celebrate the triumphs of all legal professionals within the UK, particularly those who are making invaluable contributions to a number of areas right across the sector. 

We were delighted to be awarded the best in Client Care at the 2025 national awards, this recognition reflects our commitment to client care, as we continually strive to enhance client satisfaction and make meaningful improvements. Our Client Charter sets out our guiding principles, ensuring that we deliver Excellent Service, Every Team, Every Time.

We are hugely thankful for the support received from the team at insight6 particularly Rhian Huxtable – CCXP who works with us on client strategy and our CX activity.

We are incredibly proud to be recognised for this work. A huge thank you to our team for their dedication and to our clients for their trust and support. Wollens HR Director, Gary Brenton is pictured receiving the award alongside the awards evening host Hal Cruttenden and Alex Bielinski from Instant Title Solutions (sponsors of the award category).

Practice Director Clive Meredith said; “It’s a huge accolade for the firm to receive this national award for Client Care  at the Modern Law Awards recently. This recognition reflects our commitment to delivering the highest standards of client experience.  We’ve worked closely with the team at Insight6 to support and enhance our client experience, to ensure our clients receive Excellent Service, Every Team, Every Time”.

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With their commitment to acknowledging the modern practices, advancements, and exceptional talent within the field, the Modern Law Awards has established itself as an eagerly anticipated occasion in the industry’s annual events calendar.