When we place a loved one in a care home or nursing home, we trust that they will receive safe, compassionate and professional care. Unfortunately, failures in care can result in serious physical and emotional harm to elderly and vulnerable residents. If poor treatment, neglect or abuse has caused injury or unnecessary suffering, you may be entitled to make a care home negligence compensation claim.

Care home negligence can include failures to provide appropriate medical care, poor medication management, inadequate nutrition or hydration, preventable falls, pressure sores, neglect, abuse or a failure to respond to changing medical needs. At Wollens, our experienced Clinical Negligence solicitors support individuals and families seeking answers, accountability and compensation following negligent care. We provide clear, compassionate legal advice throughout the claims process and, where appropriate, offer a No Win, No Fee service. Contact our specialist team today for a free initial assessment and confidential, no-obligation advice.

Legal 500 Top Tier Firm
Free Initial Assessment
Specialist Legal Experts
Offices Across Devon
Trusted Across Devon & The UK
Legal 500 Top Tier Firm
Free Initial Assessment
Specialist Legal Experts
Offices Across Devon
Trusted Across Devon & The UK

Ready To Discuss Your Claim?

Speak to our specialist Clinical Negligence team for a free, confidential assessment of your circumstances.

How Wollens Can Help With Your Care Home Negligence Claim

Making a care home negligence claim can be a difficult step, particularly when you are already coping with the emotional impact of seeing a loved one suffer avoidable harm. At Wollens, our specialist Clinical Negligence solicitors provide compassionate, practical advice and support throughout the claims process. We will carefully investigate the circumstances surrounding the care provided, obtain medical and care records, and work with independent experts to establish whether the standard of care fell below what was reasonably expected.

A successful care home negligence compensation claim can help cover the cost of additional care, medical treatment, rehabilitation, financial losses and other expenses arising from negligent care. It can also provide answers, encourage improvements in care standards and help prevent similar incidents affecting others in the future. Whatever your circumstances, our experienced team is committed to helping you secure the compensation, accountability and support your family deserves.

Case Studies

Read some examples of cases we have successfully handled

Read more

Get In Touch

Please complete this form so we can help assist you. A member of our team will get back to you shortly.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Care Home Negligence Claims FAQs

Find answers to common questions about care home negligence claims, nursing home negligence, elder abuse, compensation, time limits and No Win No Fee funding.

Can I make a care home negligence claim?

If you or a loved one has suffered avoidable harm because a care home or nursing home failed to provide an acceptable standard of care, you may be entitled to claim compensation. Care home negligence can include neglect, poor medical care, medication errors, abuse or failures to keep residents safe.

What types of care home negligence can lead to a claim?

Claims can arise from pressure sores, falls, poor nutrition or hydration, medication mistakes, untreated infections, inadequate supervision, poor moving and handling, abuse, neglect or failures to seek appropriate medical treatment when required.

Can I make a claim on behalf of a family member?

Yes. In many circumstances a close family member or someone acting under a Lasting Power of Attorney may be able to pursue a claim on behalf of a loved one who lacks the capacity to do so themselves. We can advise you on the options available.

What compensation can be claimed for care home negligence?

Compensation can include damages for pain and suffering together with the cost of additional care, rehabilitation, medical treatment, travel expenses and other financial losses arising from negligent care. Every claim is assessed according to its individual circumstances.

How long do I have to make a care home negligence claim?

In most cases you have three years from the negligent treatment or from the date you first became aware that negligence caused the injury. Different rules may apply where someone lacks mental capacity, so it is important to seek legal advice as soon as possible.

How are care home negligence claims investigated?

Our solicitors will obtain care records, medical records and other relevant evidence before working with independent experts to establish whether the care provided fell below acceptable standards and whether that negligence caused avoidable injury or harm.

Will my care home negligence claim go to court?

Most care home negligence claims are resolved through negotiation without the need for a full court hearing. If court proceedings are required, your solicitor will explain each stage of the process and represent your interests throughout.

Can making a claim improve care standards?

Many families pursue a care home negligence claim not only to obtain compensation but also to achieve accountability and encourage improvements in care standards, helping to reduce the risk of similar incidents affecting other vulnerable residents.

Can I make a No Win No Fee care home negligence claim?

Yes. Many care home negligence claims can be funded through a No Win No Fee agreement, also known as a Conditional Fee Agreement. We will explain the available funding options and any potential costs before you decide whether to proceed.