Case Study
Hannah Goodman is a Paralegal in our Clinical Negligence team has produced this helpful guide regarding how you can invoke a complaint in an NHS medical setting.
If you are unhappy with the way in which you or a loved one has been treated or cared for whilst in a NHS hospital setting, you can make a written complaint to the Patient Advice and Liaison Service (PALS) via email or letter. You will then receive a written response from PALS with the aim to provide an explanation and resolve the issue.
If you would like to make a PALS complaint, click on the link below to search for your local PALS and make a complaint.
https://www.nhs.uk/service-search/other-health-services/patient-advice-and-liaison-services-pals
Once you have made a formal complaint, and received their response, it may be the case that you feel that you have a valid medical negligence claim. The written complaint and response are useful documents which will essentially set out each party’s position at the outset of the claim, and can prompt investigations that uncover important details that support the claim.
How can we help?
If you feel that you are entitled to compensation due to medical negligence, our specialist team can help.
Our specialist solicitors can discuss your injury with you and recommend the best next steps. Hannah Goodman is a Paralegal in the Clinical Negligence and Personal Injury team.
If you need help with this issue contact Hannah today [email protected]
call 01803 225159
Clinical negligence Lawyers – Wollens Solicitors Devon
